Shipping policy
Goods for which a delivery is required will only be delivered to the countries listed in clause 5.6 and the delivery fee will be included in the Charges.
5.3. You acknowledge that we use a third party courier or other tracked mailing service for the delivery of the Goods.
5.4. The Goods will be delivered to you as soon as reasonably possible and in any event within twenty (20) Business Days of the dispatch date. If you do not receive the Goods within this period of time, you shall immediately notify us.
5.5. In relation to Goods that will be delivered, we will only deliver to and therefore only accept Orders from addresses in the following countries:
Country
Approximate delivery time from date of dispatch
Europe:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland
5 – 6 Business Days
USA, Canada, Far East:
USA, Canada, Hong Kong, Japan, Malaysia, Singapore, Thailand
6 – 10 Business Days
Rest of the world:
Australia, Bahrain, New Zealand, Saudi Arabia, UAE
10 – 12 Business Days
5.6. Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence.
5.7. When you request a delivery to be made outside the UK or the European Union, the Goods may be subject to tax or customs duty over which we have no control and you shall be solely responsible for paying such tax to the relevant entity or authority.
5.8. Goods will be delivered to the address provided to us when placing your Order or to such other location as you tell us in writing.
5.9. We shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.